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Accessibility Statement

This website is designed to be accessible to all users. Find out about the standards we follow and how to report any accessibility issues.

1. Commitment to accessibility

The Junk Squad is committed to ensuring that the website at our domain is accessible to as many people as possible, regardless of ability, device, or browsing environment. We aim to meet the level AA success criteria of the Web Content Accessibility Guidelines (WCAG) 2.2.

2. Accessibility features

  • • Semantic HTML headings and landmarks so screen reader users can navigate the page structure.
  • • Text resizes without breaking layout up to 200% zoom.
  • • Sufficient colour contrast for body text and interactive elements.
  • • Form fields with associated labels and visible focus states for keyboard users.
  • • Images that convey meaning have descriptive alt text; decorative images are marked as presentational.

3. Known limitations

Despite our best efforts there may be pages, components, or third-party embeds that are not fully accessible. If you encounter any barrier that prevents you from accessing content or completing an action on this website, please let us know.

4. Reporting accessibility issues

Email info@thejunksquad.co.uk with the page URL, what you were trying to do, and what went wrong — a screenshot is always helpful. We aim to respond within two working days and to fix straightforward issues within five working days where reasonably possible.

Last updated: 3 November 2026. Contact info@thejunksquad.co.uk or call 07398 965151 if you have any questions about this page.

Trusted Partners & Accreditations

London Borough of Merton - Approved Operator
Royal Borough of Kingston upon Thames - Approved Operator
LoveJunk - Networked Waste Collection Partner
Checkatrade - Vetted & Approved Waste Removal
Environment Agency - UK Waste Carrier Licence
London Borough of Hammersmith & Fulham - Approved Operator
Royal Borough of Kensington & Chelsea - Approved Operator